At Your Tile Solution & More, we want you to be confident in the materials you choose for your project. Because much of what we supply is special-ordered or cut to your specifications, please review the following before placing an order.

Stock Returns
In-stock, non-custom products may be returned within 〔30〕 days of pickup or delivery, provided they are unused, in their original packaging, and in resalable condition. A restocking fee of 〔15–25%〕 may apply. 〔Confirm your actual window and fee.〕

Special & Custom Orders
Special orders, custom-cut slabs, made-to-order items, and products sourced specifically for your project are final sale and cannot be returned or exchanged, as they are produced or ordered to your specifications.

Damaged or Defective Items
Please inspect all materials upon delivery. If any product arrives damaged or defective, contact us within 〔3〕 business days of receipt with photos so we can arrange a replacement or resolution.

Natural Variation
Tile, natural stone, and wood are natural and manufactured products. Variation in color, veining, shade, and texture is inherent to these materials and is not considered a defect.

Refunds
Once an approved return is received and inspected, we'll issue a refund to your original payment method within 5–10 business days.

Contact Us
For questions about returns, exchanges, or a damaged shipment, reach out to:
todd@yourtilesolution.com · 347-965-3585
1100 NE 5th Terrace, Unit 2, Fort Lauderdale, FL 33304